See if you can find online status from your email service provider. The mail server itself could be having problems.The list of things that could be wrong is long and varied. The program is essentially saying “I couldn’t log in the password must be wrong” - even when it’s not.
OUTLOOK MAC PROMPTS FOR GODADDY PASSWORD PASSWORD
When you check (or send) email, email programs such as Outlook connect to your mail server and present it with your account ID and password. If the mail server rejects the connection for any reason, many mail programs will present the password dialog with no additional explanation. If you can’t log in to the web interface because it says your password is wrong, it’s not your mail program that’s at fault here you have bigger problems. Either you’ve forgotten your actual password, or someone changed your password while you weren’t looking.įor people who have had their email account hacked, repeatedly asking for and rejecting your password is often the first symptom. If you attempt to log in to your email account using the web interface, and you’re absolutely certain your email address and password have been entered correctly, but you still can’t log in, your password is not what you think it is. If you suspect your account has been hacked, and that the hacker has changed your password, proceed immediately to this article for the next steps you need to take: Email Hacked? 7 Things You Need to Do NOW. You need to check with your email provider to see if it falls into this category. This is a password you let the service generate for you, and it is used when logging into a program or service that can’t support two-factor. Most email services that support two-factor authentication also support something called an “app password”. The result is that password box gets displayed over and over again. Even specifying the right email address and password isn’t enough, since there’s no way to specify the required second factor. Unfortunately, older email programs can’t do that. This approach supports two-factor authentication. For example, rather than storing your password itself, Thunderbird might have you interact directly with Google to authenticate your Gmail account. Some recent email programs hand off the authentication to the email provider. If you enable two-factor (or multi-factor) authentication on your email account, it’s likely that your email program has no way to provide that second factor, or even to ask you for it. One of the newer causes in recent years is the addition of two-factor authentication. Make sure it works elsewhere, and make sure you’re typing it in properly.
The bottom line is simple: most of the time, the problem is just getting the password wrong. If that fails, you probably need to initiate a password recovery process to set a new password.
Verify your password by logging in to your email service’s web interface. That’s often the cause - you think you’re typing in “AReallyGreatPassword”, when in fact you’re typing in “arEALLYgREATpASSWORD”, which is most certainly not the same thing. From what I see, this is the single most common reason that your email program repeatedly asks for your password.įirst, check the CAPS LOCK key on your keyboard. Just about anything that causes a login to fail can result in this behavior.īy far the most common cause is excruciatingly simple: you entered your password incorrectly.ĭon’t scoff, and don’t assume this couldn’t happen to you.An account hack could mean your password is no longer valid.Two-factor authentication can interfere.
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